#floating-chat-widget.floating-chat-container{position:fixed;bottom:20px;right:20px;z-index:9999;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif}#floating-chat-widget .chat-toggle-btn{width:60px;height:60px;border-radius:50%;background:linear-gradient(135deg,#00bed6,#00a0b4);color:#fff;border:none;cursor:pointer;box-shadow:0 8px 25px #155e7566;position:relative;transition:all .3s cubic-bezier(.4,0,.2,1);display:flex;align-items:center;justify-content:center;font-size:20px}#floating-chat-widget .chat-toggle-btn:hover{transform:translateY(-2px) scale(1.05);box-shadow:0 12px 35px #155e7580}#floating-chat-widget .chat-toggle-btn:active{transform:translateY(0) scale(.98)}#floating-chat-widget .chat-toggle-btn .close-icon{font-size:18px}#floating-chat-widget .unread-badge{position:absolute;top:-3px;right:-3px;background:#ff4757;color:#fff;border-radius:50%;width:22px;height:22px;font-size:11px;font-weight:600;display:flex;align-items:center;justify-content:center;border:2px solid white;animation:pulse 2s infinite}@keyframes pulse{0%{transform:scale(1)}50%{transform:scale(1.1)}to{transform:scale(1)}}#floating-chat-widget .chat-window{position:absolute;bottom:75px;right:0;width:380px;height:500px;background:#fff;border-radius:16px;box-shadow:0 20px 60px #155e7526,0 8px 25px #00000014;display:flex;flex-direction:column;overflow:hidden;border:1px solid rgba(21,94,117,.1);animation:slideUp .3s cubic-bezier(.4,0,.2,1)}@keyframes slideUp{0%{opacity:0;transform:translateY(20px) scale(.95)}to{opacity:1;transform:translateY(0) scale(1)}}#floating-chat-widget .chat-header{background:linear-gradient(135deg,#00bed6,#00a0b4);color:#fff;padding:16px 20px;display:flex;justify-content:space-between;align-items:center;border-radius:16px 16px 0 0}#floating-chat-widget .chat-header-info h4{margin:0;font-size:16px;font-weight:600}#floating-chat-widget .online-status{font-size:12px;opacity:.9;display:flex;align-items:center}#floating-chat-widget .online-status:before{content:"";width:8px;height:8px;background:#2ed573;border-radius:50%;margin-right:6px;animation:blink 1.5s infinite}@keyframes blink{0%,50%{opacity:1}51%,to{opacity:.3}}#floating-chat-widget .minimize-btn{background:#fff3;border:none;color:#fff;font-size:14px;cursor:pointer;padding:8px;border-radius:6px;width:32px;height:32px;display:flex;align-items:center;justify-content:center;transition:background .2s ease}#floating-chat-widget .minimize-btn:hover{background:#ffffff4d}#floating-chat-widget .chat-messages{flex:1;overflow-y:auto;padding:16px;background:linear-gradient(to bottom,#f8f9fa,#fff);display:flex;flex-direction:column;gap:12px}#floating-chat-widget .chat-messages::-webkit-scrollbar{width:4px}#floating-chat-widget .chat-messages::-webkit-scrollbar-track{background:transparent}#floating-chat-widget .chat-messages::-webkit-scrollbar-thumb{background:#0003;border-radius:2px}#floating-chat-widget .message{display:flex;align-items:flex-end;gap:8px;max-width:85%}#floating-chat-widget .message-received{align-self:flex-start}#floating-chat-widget .message-sent{align-self:flex-end;flex-direction:row-reverse}#floating-chat-widget .message-avatar{width:30px;height:30px;border-radius:50%;overflow:hidden;flex-shrink:0}#floating-chat-widget .message-avatar img{width:100%;height:100%;-o-object-fit:cover;object-fit:cover}#floating-chat-widget .message-content-wrapper{display:flex;flex-direction:column;gap:4px}.message-content{padding:10px 14px;border-radius:18px;font-size:14px;line-height:1.4;word-wrap:break-word;position:relative}#floating-chat-widget .message-received .message-content{background:#f1f3f4;color:#333;border-bottom-left-radius:4px}#floating-chat-widget .message-sent .message-content{background:linear-gradient(135deg,#00bed6,#00a0b4);color:#fff;border-bottom-right-radius:4px}#floating-chat-widget .message-system .message-content{background:#fff3cd;color:#856404;border:1px solid #ffeaa7;border-radius:18px;text-align:center;font-style:italic}.message-time{font-size:11px;color:#999;align-self:flex-end}#floating-chat-widget .message-sent .message-time{align-self:flex-start}#floating-chat-widget .chat-input-container{background:#fff;border-top:1px solid #e9ecef;padding:12px 16px}#floating-chat-widget .chat-input-wrapper{display:flex;align-items:center;background:#f8f9fa;border-radius:24px;padding:4px;margin-bottom:8px}#floating-chat-widget .chat-message-input{flex:1;border:none;background:transparent;padding:12px 16px;outline:none;font-size:14px;border-radius:20px;transition:all .2s ease}#floating-chat-widget .chat-message-input:focus{box-shadow:0 0 0 2px #155e7533}#floating-chat-widget .chat-message-input::-moz-placeholder{color:#999}#floating-chat-widget .chat-message-input::placeholder{color:#999}#floating-chat-widget .send-message-btn{background:linear-gradient(135deg,#00bed6,#00a0b4);color:#fff;border:none;border-radius:50%;width:36px;height:36px;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all .2s ease;font-size:14px}#floating-chat-widget .send-message-btn:hover{transform:scale(1.05)}#floating-chat-widget .send-message-btn:active{transform:scale(.95)}#floating-chat-widget .chat-actions{display:flex;gap:8px;justify-content:center}#floating-chat-widget .action-btn{background:none;border:none;color:#999;cursor:pointer;padding:6px;border-radius:6px;transition:all .2s ease;font-size:14px}#floating-chat-widget .action-btn:hover{color:#155e75;background:#155e751a}@media (max-width: 768px){.floating-chat-container{bottom:16px;right:16px}.chat-window{width:calc(100vw - 32px);height:400px;right:-50px}.chat-toggle-btn{width:56px;height:56px}}@media (max-width: 480px){.chat-window{width:calc(100vw - 20px);height:350px;right:-60px;bottom:70px}}#floating-chat-widget .chat-window.hiding{animation:slideDown .2s cubic-bezier(.4,0,1,1) forwards}@keyframes slideDown{0%{opacity:1;transform:translateY(0) scale(1)}to{opacity:0;transform:translateY(20px) scale(.95)}}